Frequently Asked Questions

For ready-stock bags with simple logo printing, the MOQ is often as low as 20–50 pieces.

Ready-stock + Printing: 5–10 working days after artwork approval.
Custom OEM production: 2–8 weeks depending on material availability and sea/air freight (if imported).

Yes, we can provide existing samples for quality checking. Custom mock-up samples with your logo usually incur a sampling fee, which is often refundable upon confirming a bulk order.

High-resolution vector files are best: .AI (Adobe Illustrator), .EPS, or .PDF. High-res PNGs may work for DTF printing but are not ideal for silkscreen.

What is the difference between “Stitching” and “Ultrasonic” (Heat-press)?
Stitching: More durable, handles heavier loads, and looks more premium with thread-work.
Ultrasonic: Machine-pressed without thread. It is cheaper and faster to produce, ideal for high-volume giveaways.

What does “gsm” mean?
It stands for grams per square meter. Common weights are 80gsm (standard promotional) and 100gsm (heavy-duty/grocery).

Why choose PP Woven over Non-Woven?
PP Woven is much stronger and tear-resistant because the plastic is woven together. It is typically laminated and used for heavy items like rice bags or “IKEA-style” shopping bags.

Is it waterproof?
Yes, most PP woven bags are laminated with a BOPP film, making them water-resistant and easy to wipe clean.

What is the difference between 5oz, 8oz, 10oz, and 12oz canvas?
5oz / 8oz: Lightweight options, often used for standard “Eco-bags,” promotional giveaways, or simple gift bags.
10oz: A highly popular medium-weight option. It offers a great balance of durability and flexibility, making it perfect for everyday use and quality corporate gifts.
12oz: Thick, premium material used for high-end retail tote bags that can handle heavier loads and last for years.

Will the bag shrink after washing?
Natural canvas can shrink about 5–10% if washed in hot water or put in a dryer. We highly recommend spot-cleaning or hand-washing in cold water and air-drying to maintain the bag’s shape.

Why is Jute more expensive than Canvas?
Jute is a natural, 100% biodegradable fiber with a distinct “woody” texture. It is highly durable and currently very trendy in Malaysia for premium corporate gifts and “aesthetic” hampers.

Can we print detailed logos on Jute?
Because Jute has a rough, open weave, very fine details may not be as sharp as on Canvas. Large, bold logos work best.

Are these suitable for foldable pouches?
Yes, Polyester 210D is the go-to material for lightweight, foldable “pocket” bags because it is thin, strong, and water-repellent.

Silkscreen: Best for 1–2 color solid logos (most cost-effective).
Heat Transfer / DTF: Best for multi-color logos or photos with gradients.
Sublimation: Best for full-color designs on custom made white polyester /polycanvas bags.

Prices usually exclude delivery. We can arrange courier services (City-Link for bulk orders) for West Malaysia or shipping for East Malaysia (Sabah/Sarawak). Instant delivery by Grab Delivery / Lalamove is sometimes offered for bulk orders within the Klang Valley with charges.

Start by reaching out to us with your requirements. We will help you understand the different bag materials and printing options available to suit your needs.

Once you are ready to proceed, we will require your Artwork in AI (Adobe Illustrator) format. At this stage, please provide your billing details (Name and Address) so we can issue the invoice for the deposit payment.

We will provide a layout/mock-up showing the logo placement on the bag. You will need to:
Confirm the printing layout.
Make a 50% Deposit Payment to officialize the order.

Once the deposit is confirmed, we proceed to create a physical mock-up sample. This process typically takes 2–3 working days. We will then send you a photo of the actual printing for your review. If you prefer to receive the physical mock-up, we can arrange a courier for an additional charge. Please note that requesting a physical sample will extend the overall normal lead time.

We will share a photo of the physical mock-up for your final approval.
Confirmed: We move immediately to mass production.
Not Confirmed: If changes are needed, a redo will be required (note: additional block charges may be incurred).

Upon your confirmation of the sample, we proceed to mass printing. This stage generally takes 4–7 working days depending on the quantity.

Your bags are finished! We will notify you once your order is ready. Please note that the remaining balance payment must be fully completed before the bags can be collected from our office or shipped out to your location.